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개인정보 처리Privacy Policy


수집하는 개인정보의 항목


캥거루 데이는 (캥거루 데이는 KANGAROO DAY Pty Ltd 를 의미합니다. 이하 '회사'는) 고객님의 개인정보를 중요시 하며, '정보통신망 이용촉진 및 정보보호'에 관한 법률을 준수 하고 있습니다.
여행 서비스 제공을 위해 제공 받는 고객님의 정보는 이름, 생년월일, 주소, 전화번호, E-mail 주소, 핸드폰 번호, 영문명, 여권비자, 소지여부, 여권번호, 여권만료일 입니다.
고객님이 회사에 제공하는 개인정보는 예약서비스를 받는 동안 예약기록과 함께 보유하며 예약서비스 제공 관련을 위해서만 이용하게 됩니다.
회사는 개인정보취급방침을 통하여 고객님께서 제공하시는 개인정보가 어떠한 용도와 방식으로 이용되고 있으며, 개인정보보호를 위해 어떠한 조치가 취해지고 있는지 알려 드립니다.
회사는 개인정보취급방침을 개정하는 경우 웹사이트 공지사항(또는 개별공지)을 통하여 공지할 것입니다.

개인정보 수집 방법: 홈페이지(회원가입)


수집하는 개인정보 항목
• 이름,로그인ID,비밀번호 ,생년월일,주소: 서비스이용에 따른 민원사항의 처리를 위한 본인식별의 목적
• 이메일주소, 전화번호 : 고지사항 전달, 본인 의사확인, 불만처리 등 의사소통 경로의 확보, 예약내역의 확인 및 상담 목적
• 영문명, 여권비자 소지여부, 여권번호, 여권만료일 : 항공권/호텔의 예약과 출국가능여부파악 목적
• 그 외 선택항목 : 개인맞춤서비스를 제공하기 위한 자료 또한 서비스 이용과정이나 사업 처리 과정에서 아래와 같은 정보들이 생성되어 수집될 수 있습니다.
• 서비스 이용기록, 접속 로그, 쿠키, 접속 IP 정보, 결제기록, 이용정지 기록 개인정보의 수집 및 이용목적 회사는 수집한 개인정보를 다음의 목적을 위해 활용 합니다.
• 서비스 제공에 관한 계약 이행 및 서비스 제공에 따른 요금정산 콘텐츠 제공, 물품배송 또는 청구서 등 발송, 금융거래 본인 인증 및 금융 서비스, 구매 및 요금 결재, 요금추심
• 회원 관리
회원제 서비스 이용에 따른 본인확인, 개인식별, 불량회원의 부정 이용 방지와 비인가 사용 방지, 가입 의사 확인, 가입 의사 확인,연령확인,만14세 미만 아동 개인정보 수집 시 법정 대리인 동의여부 확인, 추후 법정 대리인 본인확인, 분쟁 조정을 위한 기록보존, 불만처리 등 민원처리, 고지사항 전달
• 마케팅 및 광고에 활용
접속 빈도 파악, 회원의 서비스 이용에 대한 통계, 이벤트 등 광고성 정보전달,신규 서비스 개발 및 특화


개인정보의 보유 및 이용기간
고객님의 개인정보는 다음과 같이 개인정보의 수집목적 또는 제공받은 목적이 달성된 후에는 해당 정보를 지체 없이 파기 합니다. 단, 상법 등 관련 법령의 규정에 의하여 다음과 같이 거래 관련 권리 의무 관계의 확인 등을 이유로 일정기간 보유하여야 할 필요가 있을 경우에는 일정기간 보유합니다.
- 회원가입정보 : 회원탈퇴하거나 회원에서 제명된 때
- 대금 지급정보 : 대금의 완제일 또는 채권소멸시효기간이 만료된 때
- 배송정보 : 물품 또는 서비스가 인도되거나 제공된 때
- 설문조사, 이벤트 등 일시적 목적을 위하여 수집한 경우 : 당해 설문 조사, 이벤트 등이 종료한 때
- 본인 확인 정보 : 본인임을 확인한 때
- 계약 또는 청약철회 등에 관한 기록 : 5년 (전자상거래등에서의 소비자보호에 관한 법률)
- 대금결제 및 재화 등의 공급에 관한 기록 : 5년 (전자상거래등에서의 소비자보호에 관한 법률)
- 소비자의 불만 또는 분쟁처리에 관한 기록 : 3년 (전자상거래등에서의 소비자보호에 관한 법률)


개인정보의 파기 절차 및 방법
회사는 원칙적으로 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 지체없이 파기합니다.
파기절차 및 방법은 다음과 같습니다.
• 파기절차
- 회원님이 회원가입 등을 위해 입력하신 정보는 목적이 달성된 후 별도의 DB로 옮겨져(종이의 경우 별도의 서류함)내부 방침 및 기타 관련 법령에 의한 정보보호 사유에 따라(보유 및 이용기간 참조) 일정 기간 저장된 후 파기 되어집니다.
동 개인정보는 법률에 의한 경우가 아니고서는 보유되어지는 이외의 다른 목적으로 이용되지 않습니다.
• 파기방법
- 종이에 출력된 개인정보는 분쇄기로 분쇄하거나 소각을 통하여 파기하고 , 전자적 파일형태로 저장된 개인정보는 기록을 재생할 수 없는 기술적 방법을 사용하여 삭제합니다.


개인정보제공
원칙적으로 당사는 고객님의 개인정보를 서비스와 무관한 타 기업, 기관에 공개하지 않습니다. 다만, 고객님의 개인정보를 공유하는 경우는 다음과 같습니다.
- 이용자들이 사전에 동의한 경우 법령의 규정에 의거하거나,수사 목적으로 법령에 정해진 절차와 방법에 따라 수사기관의 요구가 있는 경우

개인정보수집에 대한 동의 및 철회
당사는 고객님이 예약시 개인정보보호방침 「동의」를 체크하면 개인정보 수집에 대해 동의한 것으로 봅니다.
상품예약 시 고객님께서 제공한 개인정보와 동의하신 내용은 예약취소 시 철회된 것으로 간주하며 개인정보관리 담당자에게 전화, E-mail등으로 연락하시면 개인정보의 삭제 등 필요한 조치를 하겠습니다.

개인정보의 열람 및 정정
고객님은 언제든지 등록되어 있는 개인정보를 열람하거나 정정 하실 수 있습니다. 개인정보 열람 및 정정을 하고자 할 경우에는 예약하신 해당 예약을 조회하여 직접 열람 또는 정정하거나 당사 콜센터나 이메일로 연락 주시면 반영해 드립니다.

수집한 개인정보 취급위탁
당사는 고객님의 동의 없이 고객님의 개인정보 취급을 외부 업체에 위탁하지 않습니다. 향후 그러한 필요가 생길 경우, 위탁 대상자와 위탁 업무 내용에 대해 고객님에게 통지하고 필요한 경우 사전 동의를 받도록 하겠습니다.

개인정보호를 위한 관리대책
당사는 귀하의 개인정보를 취급함에 있어 개인정보가 분실, 도난, 누출, 변조 또는 훼손되지 않도록 안전성 확보를 위하여 다음과 같은 대책을 강구하고 있습니다.
- 귀하의 개인정보는 주요부분은 암호화하여 보호하고 있습니다.
- 해킹 등 외부 침입에 대비하여 각 침입차단 및 탐지시스템 등을 이용하여 보안에 만전을 기하고 있습니다.
- 당사는 개인정보에 대한 접근권한을 아래와 같이 제한하고 있습니다.
- 예약처리 업무를 수행하는 자
- 개인정보관리책임자 및 담당자 등 개인정보관리업무를 수행하는 자 - 기타 업무상 개인정보의 취급이 불가피한 자

당사는 이용자 개인의 실수나 기본적인 인터넷의 위험성 때문에 일어나는 일들에 대해 책임을 지지 않습니다.
고객님 본인의 개인정보를 보호하기 위해서 예약번호를 적절하게 관리하고 여기에 대한 책임을 져야 합니다.

이용자의 권리와 의무
고객님의 개인정보를 정확하게 입력하여 사고예방에 만전을 기해 주시기 바랍니다. 이용자가 입력한 부정확한 정보로 인해 발생하는 사고의 책임은 이용자 자신에게 있으며 타인 정보의 도용 등 허위정보를 입력할 경우 요청하신 예약처리가 불가하며 『정보통신망이용촉진및정보보호등에관한법률』등에 의해 처벌받을 수 있습니다.

의견수렴 및 불만처리
회사는 고객님의 의견을 소중하게 생각하며, 귀하는 의문사항으로부터 언제나 성실한 답변을 받을 권리가 있습니다.
회사는 고객님과의 원활환 의사소통을 위해 민원처리센터를 운영하고 있으며 연락처는 다음과 같습니다.


▶ 개인정보에 관한 민원서비스

개인정보 관리 책임자 성명 : Pete Kim
전화번호 : +61-423- 533-303

이메일 : sales@kangarooday.com
개인정보에 관련한 상담은 개인정보관리책임자 혹은 담당부서로 신고하실 수 있습니다.
회사는 이용자들의 신고사항에 대해 신속하게 충분한 답변을 드릴 것입니다.

기타 개인정보침해에 대한 신고나 상담이 필요하신 경우에는 아래 기관에 문의하시기 바랍니다.
- 개인분쟁조정위원회 (www.1336.or.kr/1336)
- 정보보호마크인증위원회 (www.eprivacy.or.kr/02-580- 0533~4)
- 대검찰청 인터넷범죄수사센터 (http://icic.sppo.go.kr/02-3480- 3600)
- 경찰청 사이버테러대응센터 (www.ctrc.go.kr/02-392- 0330)
Kangaroo Day Tours Limited
Last updated 8 July 2018


Kangaroo Day knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice applies to information collected by Kangaroo Day Tours Pty Limited or its affiliates ("Kangroo Day") in connection with kangarooday.com and other sites and services operated by Kangaroo Day as we disclose to you.


Here are the types of information we gather.
Information You Give Us: We receive and store any information you enter on our sites or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites , we use "cookies," and we obtain certain types of information when your browser accesses sites or advertisements and other content served by or on behalf of Kangaroo Day on other websites.

Mobile: When you download or use apps from Kangaroo Day Appstore, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mails from Kangaroo Day if your device supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

Information from Other Sources: We might receive information about you from other sources and add it to our account information.


What About Cookies?
Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, product recommendations, personalized advertisements on other websites (e.g., Kangaroo Day Associates may use content served by kangarooday.com) and storage of items in your Shopping Cart between visits.
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of kangarooday.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any KangarooDay.com products and services that require you to Sign in.


Does Kangaroo Day Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with subsidiaries Kangarooday.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. These Kangaroo Day entities may be located in other countries.

Third-Party Businesses We Do Not Control: We work closely with other businesses. In some cases, such as third-party sellers, these businesses operate stores at Kangarooday.com or sell offerings to you at Kangarooday.com. When you place an order from a third-party seller, information related to the order will be provided to the seller, and such information will be subject to the seller's privacy policy. In other cases, we operate stores, provide services, or sell or market product lines jointly with these businesses or make available third party features or services you may choose to use on Kangarooday.com. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party. These third parties may be located in other countries.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. These service providers may be located in other countries.

Marketing Communications: Sometimes and with the required consent we send communications to selected groups of Kangaroo Day customers on behalf of other businesses. When we do this, we do not give that business your name and address. You can manage the types of communications you receive, and opt out of certain communications, by adjusting your Customer Communication Preferences

Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Kangarooday.com, Inc., or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.

Protection of Kangaroo Day and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Kangaroo Day, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.


How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your device. Be sure to sign off when finished using a shared device.
What About Third-Party Advertisers and Links to Other Websites?
Our sites may include third-party advertising and links to other websites. For more information about third-party advertising at Kangarooday.com, including personalized or interest-based ads, please read our Cookies and Internet Advertising policy.


Which Information Can I Access?
Kangaroo Day gives you access to a broad range of information about your account and your interactions with Kangaroo Day for the limited purpose of viewing and, in certain cases, updating that information. Click here to see some examples, the list of which will change as our sites evolve.


What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Kangaroo Day features as Your Profile and Customer Reviews.
You can add or update certain information on pages such as those referenced in the Which Information Can I Access? section. When you update information, we usually keep a copy of the prior version for our records.
You can manage the types of communications you receive from us, and opt out of certain communications, by adjusting your Customer Communication Preferences. You consent to receiving communications in accordance with these preferences. (If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Kangarooday.com, and it is your responsibility to review them for changes.)
If you do not want us to use personal information that we gather to allow third parties to personalize advertisements we display to you, please adjust your Advertising Preferences.
The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of Kangarooday.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Kangarooday.com products and services that require you to Sign in.


Complaints, Contact Information and Changes
If you have any concern or complaint about privacy at Kangarooday.com, please contact us with a thorough description, and we will try to resolve the issue for you. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.


Examples of Information Collected
Information You Give Us

You provide us information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a service; place an order through Kangarooday.com or one of our third-party sellers; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us ) or Your Profile; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; use our services such as Ka Prime Video; participate in community features; provide and rate Reviews; and use product availability alerts. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in 1-Click settings; e-mail addresses of your friends and other people; content of reviews and e-mails to us; personal description and photograph in Your Profile; financial information; and driver's license numbers or other information used to verify your identity.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like Best Sellers and recommended products; the full Uniform Resource Locator (URL) clickstream to, through, and from our sites , including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our customer support . We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our sites for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.


Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfilment, advertising, or other services; search term and search result information from some searches conducted through the web search features offered by our affiliate, Alexa Internet; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain services to some customers.


Co-branded and Joint Offerings
We may from time to time offer joint or co-branded products, offerings and services in conjunction with third party businesses.


Information You Can Access
Examples of information you can access easily at Kangarooday.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications and personalized advertising preferences, address book, and 1-Click settings); payment settings (including credit card information and promotional certificate and gift card balances); Communication Preferences; Recommendations (including Recommended for You and Improve Your Recommendations); and Your Account (including your product Reviews, Recommendations, and Your Profile).


Linked Websites
Our website contains links to other websites. We are not responsible for the privacy practice or content on those websites. You should read the privacy statements and policies of any linked sites as their privacy policies may differ from ours.